Privacy Policy

KARRI PRIVACY POLICY

Effective Date:02/04/2024

Welcome to KARRI! This Privacy Policy describes how Karri.io Ltd ("we," "us," or "our") collects, uses, and discloses personal information when you use the KARRI walkie-talkie device, KARRI mobile application ("App"), and related services (collectively, the "Service").

By accessing or using the Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

  1. Information We Collect

1.1. Information You Provide: When you register for an account or use certain features of the Service, we may collect personal information such as your name, email address, and contact details.

1.2. Device Information: We may collect information about the KARRI device you use, including device model, serial number, and software version.

1.3. Location Information: The Service includes GPS tracking functionality that allows you to track the location of the KARRI device. We may collect and use location information in connection with the Service.

1.4. Messages: Messages sent and received through the Service will be stored both on the App and on our database servers.

  1. How We Use Your Information

2.1. We may use the information we collect for various purposes, including:

   - Providing and maintaining the Service

   - Communicating with you about the Service

   - Personalizing your experience with the Service

   - Analyzing usage of the Service and improving our products and services

   - Complying with legal obligations

  1. How We Disclose Your Information

3.1. We may disclose your personal information to third parties in the following circumstances:

   - With your consent

   - To provide the Service (Hosting and Content Delivery) 

   - To comply with legal obligations

   - To protect and defend our rights and property

   - To prevent or investigate possible wrongdoing in connection with the Service

   - In connection with a business transaction, such as a merger, acquisition, or sale of assets

  1. Hosting & Content-Delivery-Network

4.1 Shopify

   - Provides our online shop and website as well as fulfillment and subscription services 

4.2 Stripe

   - Payment service provider

4.3 PayPal

   - Payment service provider

4.4 Intercom

   - Our customer service platform

4.5 Google Workspace 

   - Our internal tools for email hosting and documentation

4.6 Zapier

   - Connects our various tools to each other

4.7 Apple

   - Hosts our iOS app and provides payment services

4.8 AWS

   - Hosts our databases and backend systems

4.9 Emnify

   - Our data-connectivity provider

  1. Data Security

5.1. We take reasonable measures to protect the security of your personal information and to ensure that it is treated securely and in accordance with this Privacy Policy.

  1. Data Retention

6.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Your Rights

7.1. You may have certain rights with respect to your personal information, including the right to access, correct, or delete your personal information. Please contact us using the information provided below to exercise these rights.

  1. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting the new Privacy Policy on this page.

  1. Contact Us

9.1. If you have any questions about this Privacy Policy or our privacy practices, please contact us at [Your Contact Information].

By using the Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Karri.io Ltd (13759853) 

71 Queen Victoria Street, 

London EC4V 4BE

Date: 02/04/2024