Our privacy policy

 

Please note that we are a young company and update these policies to the best of our knowledge. If you have any additional questions or concerns please contact us at hello@karri.io.

KARRI.IO Privacy Policy

Effective Date: 17/01/2025

At KARRI.io ("KARRI," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, website, and platform (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

 

 

1. Information We Collect

We collect the following types of information when you interact with our Services:

1.1 Information You Provide Directly:

  • Account details such as name, email address, phone number, and payment information.

  • Communication records, including customer support interactions.

1.2 Information Collected Automatically:

  • Usage data, such as IP addresses, device information, and browser type.

  • Log data, including access times, pages viewed, and clicks.

  • Cookies and tracking technologies to enhance user experience.

1.3 Information from Third Parties:

  • Data from payment processors, analytics providers, or integrations with third-party services.

 

 

2. How We Use Your Information

We use your information for the following purposes:

2.1 To provide and improve the Services, including account management, billing, and customer support.

2.2 To personalise user experiences and optimise platform performance.

2.3 To communicate updates, promotional offers, and relevant information.

2.4 To ensure compliance with legal obligations and prevent fraudulent activities.

 

 

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

3.1 Service Providers:

  • Third parties assisting in the delivery of our Services, such as hosting providers or payment processors.

3.2 Legal Compliance:

  • Authorities, if required to comply with legal obligations or respond to lawful requests.

3.3 Business Transactions:

  • In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

 

 

4. Data Security

We implement appropriate technical and organisational measures to protect your data. While we strive to safeguard your information, no system can guarantee absolute security.

 

 

5. Your Privacy Choices

5.1 Access and Correction:

  • You may access, correct, or update your personal information by contacting us.

5.2 Opt-Out Options:

  • Unsubscribe from promotional communications via the link in our emails or by contacting support.

5.3 Cookie Preferences:

  • Adjust browser settings to manage cookies and tracking technologies.

 

 

6. Data Retention

We retain your information as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

 

7. International Data Transfers

If you access our Services from outside the United Kingdom, your data may be transferred and processed in jurisdictions with different data protection laws. By using our Services, you consent to such transfers.

 

 

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective upon posting to our website. Continued use of the Services constitutes your acceptance of the updated policy.

 

 

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

KARRI.io Support Team
 Email: hello@karri.io