Terms and Conditions
Terms and Conditions for Karri.io Ltd (UK Registered Company Number 13759853)
Last Updated: 1st November 2023
These Terms and Conditions ("Agreement") are entered into by and between Karri.io Ltd ("Seller," "we," or "us") and the customer ("Customer," "you," or "user").
1. Acceptance of Terms
By accessing or using the Sellers website (the "Site") and purchasing products from it, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the Site or use our services
2. Pre-Sales Orders
a) No Commitment to Plans, Subscriptions, or Contracts:
Purchasing a pre-sale device does not obligate you to commit to any plans, subscriptions, or contracts with Karri.io Ltd. You are making a one-time purchase of the pre-sale device, and there are no additional obligations associated with this transaction.
b) Refund Policy:
You have the right to request a full refund at any time before the device is shipped. If, for any reason, you decide not to proceed with your pre-sale purchase, please contact our customer support team to initiate the refund process. Refunds will be processed promptly and in accordance with our standard refund procedures.
c). Escrowed Payments for Device Development:
Your payment for the pre-sale device will not be used for device development. Instead, all pre-sale payments will be securely held in escrow until the device is ready to be shipped. This ensures transparency and guarantees that your funds are reserved exclusively for the fulfilment of your pre-sale order.
d) Indeterminate Launch Date:
While the pre-sale device does not have a fixed launch date at the time of purchase, by participating in the pre-sale, you are securing access to the first produced devices. We are committed to providing regular updates on the development and production progress via Email, keeping you informed every step of the way. Rest assured that your pre-sale purchase prioritizes you for early access to our innovative product.
e) Communication and Updates:
We value our customers, and we are dedicated to keeping you informed. Throughout the pre-sale period, we will provide timely updates on the development, production, and anticipated shipping dates. You can expect transparent and regular communication from us via email and through our official communication channels.
f) Product Features and Specifications:
While the device is under development, we understand the importance of keeping you informed about its features and specifications. We will provide detailed information about the product as it becomes available, ensuring that you are well-informed about the innovative features and capabilities of the pre-sale device.
3. Electronic Communications
When you use the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
4. Products and Orders
a. Product Descriptions: We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions.
b. Orders: By placing an order through our Site, you are making an offer to purchase the products. We reserve the right to accept or reject any order in our sole discretion.
5. Pricing and Payment
a. Prices: All prices on the Site are in British Pounds and are subject to change without notice.
b. Payment: Payment must be made in full before the order is processed and shipped. We accept PayPal only. By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use that payment method.
6. Shipping and Delivery
a. Shipping: We will arrange for the delivery of products to the address specified in your order. Risk of loss and title for products pass to you upon delivery to the carrier.
b. Delivery Time: While we strive to meet estimated delivery times, delays may occur. We are not responsible for any delays caused by the carrier.
7. Returns and Refunds
Refunds will be processed according to our return policy. We reserve the right to refuse refunds for products that do not meet the criteria outlined in the return policy.
8. Warranty and Disclaimers
a. Warranty: We provide a limited warranty for our products
b. Disclaimer: We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
9. Limitation of Liability
In no event shall Karri.io Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
10. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with this Agreement shall be resolved by the competent courts located in Great Britain.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site and services after the posting of changes constitutes your binding acceptance of such changes.